SSO is experiencing degraded functionality because of an upstream provider. We are monitoring, and users may need to retry when authenticating with their IdP.
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The issue was traced to a DNS-related component on the affected host, and corrective action has been taken to resolve it.
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A full re-translation is currently underway to restore all articles. We appreciate your patience and will share updates here as content returns online.
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Current status: We continue to actively monitor the situation, and our cloud service provider affirms that meaningful progress is being made toward recovery, with several distinct services showing sustained improvement. While focused efforts continue toward full-service restoration for the region, the cloud service providers' initial advice to migrate your workloads and traffic to alternate Region(s) remains in place. We are in continuous contact with the provider and will post our next update once they confirm significant progress in restoring the site's physical environment, or when other material updates become available. Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data. ETA: An updated ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Affected customers should look for additional updates in their cloud service provider's personal health dashboard. Incident start time: 12:25 UTC March 01, 2026
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We are continuing to investigate this issue.
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Our internal teams have implemented mitigation measures and are seeing improvements in email delivery times. Our team will continue to monitor the service closely throughout the weekend to ensure ongoing stability.<br/>
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Monitors
1Password
Some customers in us-west-2 experiencing increased visibility API latencies
Temporal
Intermittent Email Latency
WP Engine (Immuta University)
Atlassian (Jira, Confluence, etc.)
ManageEngine (IT Support Portal)
Office Network - College Park Primary WAN
Office Networks - College Park Secondary WAN
Office Network - College Park
Office Network - Columbus Primary WAN
Office Network - Columbus Secondary WAN
Office Network - Columbus
Prisma Access (GlobalProtect)