StatusGator

Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 72 hours or sooner if we have a material update.

Update: Our media data provider has restored the underlying service that was affected by their outage. We're completing the steps required on our side to reconnect and resume data flow. Once reconnected, content published during the outage window will be backfilled, which may take a few additional days to fully populate. We'll post another update once data flow has resumed, along with a backfill estimate. Thanks for your continued patience.

We’re continuing our work to restore the remaining message data affected by this issue. We’ve made further progress across the recovery processes for messages, message edits, and shared files. Validation of the message-edit recovery process has identified additional adjustments needed before restoration proceeds, while preparation and validation for message recovery continue. We’ve also completed additional development work supporting shared-file restoration, including handling for shared channels.Custom retention processing has been re-enabled for affected active workspaces. We’ll continue to provide updates as restoration and validation progress.

Current status: We're continuing to coordinate with our third-party cloud platform provider to restore the compute capacity needed for Snowpark Container Services in the specified region. In parallel, we are taking the following steps to mitigate impact: - We have implemented capacity prioritization measures to help ensure available resources are directed to Business Critical tier accounts. - We are working to expand the set of instance types available for compute pool provisioning through a software update, which is currently in an expedited release process. - We have paused non-essential maintenance operations and internal workloads in the affected region to preserve available capacity. While we are in continuous contact with the provider, we expect the provider efforts to continue into next week, as such, the next update will be on Monday August 31, end of business day. Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures, timeouts, or delays when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected. ETA: An ETA is not yet available. We'll provide one as soon as possible. Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved. Incident start time: 08:41 UTC August 09, 2026 Preliminary root cause: A third-party cloud platform experienced constrained compute capacity, which caused limited availability of compute resources in the specified region.