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Sites publishing is currently degraded due to an issue with a third party dependency.

Hey there. We are currently experiencing an issue where the translated content in the Hootsuite and Talkwalker Help Centers is unavailable. This affects the following languages: Hootsuite Help Center: French, Spanish, Italian, German, and Portuguese Talkwalker Help Center: French and Japanese Our team has identified the root cause and we’re actively working to restore the translations as soon as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.

On October 28, 2026, at 9:45 AM PT, the Engineering Team became aware of an issue with the email service that caused delayed or failed delivery of outbound SMS messages, including two-factor authentication (2FA) verification codes and SMS alerts. Initial findings indicate this is tied to a service disruption with our downstream telephony carrier, China Mobile. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps or email. We are actively working with the carrier to monitor the situation and will share our next update as soon as more information becomes available.

Current status: We continue to see stable virtual warehouse performance and consider the impact mitigated. Additional information about virtual warehouse impact is available in previous updates. Snowpark Container Services continues to show improvement. We expect to receive additional capacity within the next several days and will validate service readiness as it becomes available. Until then, workloads that require new or resumed capacity may remain affected. We will provide another update within seven days, or sooner if there is a significant change. Customer experience: Customers using Snowpark Container Services may still experience delays, timeouts, or failures when starting or resuming Notebooks, provisioning or resuming compute pools, or setting up OpenFlow runtimes. Existing workloads generally continue to run normally; the remaining risk is concentrated in workloads that require new or resumed capacity. ETA: We expect additional capacity within the next several days. We will validate service readiness before confirming mitigation and provide an updated ETA if that expectation changes. Workaround: Customers running Notebooks may continue using a warehouse-based runtime where feasible. There is no general workaround for Snowpark Container Services compute-pool capacity issues; customers experiencing specific failures should contact Snowflake Support. Impact start time: 08:41 UTC August 09, 2026 Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.